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“During the past 8 years, I have had the distinct pleasure of working with Copier
Headquarters, XEROX regarding all aspects of ValueClicks’ multifunction print
management services and equipment needs within the United States.
In my association with everyone at Copier Headquarters, XEROX, I was especially
impressed by the quality of their customer service and support, knowledge of the
industry, XEROX products and services, etc. and how they compare to competitors,
professional attitude and ability to partner with ValueClick to meet and resolve
any business challenge presented to them. It is a pleasure working with the Copier
Headquarters, XEROX team.”
Alan Hiscocks
Vice President, Facilities & Corporate Real Estate
ValueClick, Inc.
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“Gospel Light chose Xerox for four reasons:
- Simplicity: We moved from eleven printers to four. These four printers are more than capable
of handling the workload that was previously handled by eleven printers from a
competitor.
- Reliability: Xerox is known for their reliable printers. We work ours very hard and they are
up to the task. We have had no issues with them.
- Professionalism: The Xerox team has been professional and helpful in their interaction with Gospel
Light. They clearly know their business, are customer friendly, and always willing
to go the extra mile to help in any way they can.
- Price and performance: The price and performance on their machines far surpassed any others that we
considered.”
Bob Garcia
Director, Technical Services
Gospel Light
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“Our law firm took delivery of a new Xerox WorkCentre 7665 in October 2006. It
works flawlessly. It is loved by my staff. It is so intuitive even I can run it
with ease. Congratulations to Xerox for impressive engineering.”
Stephen Heller
The Heller Law Firm
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“We are now well into using our 3rd or 4th generation of Xerox WorkCentres and
as always we are very pleased with the value, quality and performance of both
our machines. Our new WorkCentre arrived and was set up seamlessly so there was
no down time for my Engineering Department."
Xerox has consistently taken my stress level down several notches as I never
have to think much about the quality of our copies or whether or not the system
will work from day to day. I always have confidence in the WorkCentres and on
those rare occasions when something does go wrong – I know I can always depend
on Xerox Service Techs to arrive timely and prepared to fix whatever needs fixing.
Supplies arrive as if by “Magic” so we are never at a loss for anything critical.
Thank you to all for providing a superior product and service to us.”
Ms. Sheri Dubin
Sales Support Manager
Hanson Research Corporation
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“We recently acquired a Xerox DocuColor 242 with Splash controller to handle
our graphic needs. I have been working with DocuColor and Splash products for
a long time now and I am glad to say that I wouldn't try anything different in
our Mac environment. This duo simply meets the highest of our demands and they
just keep getting better. I would highly recommend Copier Headquarters to anyone
looking for a superb color multifunction printer, Remy Renault as an excellent
and dedicated Xerox Account Manager, and Jiger Banker who is a wizard in calibrating
the printer to your specific needs.”
Marco De Molina
Director of Creative Services
Avanquest North America, Inc.
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“As we have passed our ninth year anniversary since beginning VivoMetrics, we
have grown in size and now have a Marketing Department with 5 employees who rely
heavily on printing brochures at a moment’s notice.
Clearly, as I go back over the challenges which we faced, we could not have done
it without the strong support and guidance which we received from Xerox, and particularly
Mike Dickran.
We first leased a 3545 WorkCentre about five years ago which at that time we
only had one Marketing person and the 3545 printer was a great upgrade from our
previous copy/printer.
After a couple of years, our Marketing Department has grown and our need for
a fast reliable copier was imminent. One quick phone call to Mike and he had a
solution. One of our biggest challenges was printing copies using Glossy 34lbs,
95 Brightness papers which the Marketing person would have to stand next to the
3545 to make sure that the machine wouldn’t jam.
After upgrading to the new 7655 copier our Marketing Department can start a print
job and continue with the workday without interruption of a paper jam and at 40
color prints per minute is a very nice feature. Another feature that we really
like is that we are able to logon using our Network username and password and
scan a document directly to our Users (Home) drive. These are just a few of the
many benefits of the 7655 WorkCentre.
I would say that Xerox has lived up to the Total Satisfaction Guarantee (TSG)
100%.”
Scott McDonald
IT Manager
VivoMetrics, Inc.
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“We came across a situation where our engineers were scanning documents on the
competitive brand K copier we have here in our Engineering building. They typically
scan drawings and various MS Word docs and convert them to a pdf. We noticed that
the overall file sizes of these documents were abnormally huge. We scanned the
same documents via the Xerox copiers we have in our main building. We ran a comparison
test and came up the following:
K: Scanned 1 page of data at the lowest dpi setting – File Size: 3.1 mb Xerox:
Scanned the same page at the lowest dpi setting – File Size: 1.2 mb
The Xerox machine produced a good quality scan at a third of the size of the
scan from the other vendor’s machine!
We called our K contact and were told that this was the lowest dpi setting available………..”
Michael Kraus
IT Department
Pacific Scientific
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“I dealt with Ben Williams when leasing our most recent Xerox copier. Ben was
always polite, professional and a pleasure to work with. He does represent the
Xerox standard. I will continue to encourage Mr. Roberts to lease from Xerox as
I believe in the quality of its products and its services.”
Cindy Hoffman
Secretary to Kenneth P. Roberts
Kenneth P. Roberts, APLC
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“D&D Engineering got our Xerox WorkCentre Pro about one year ago. It has
been a great time saver. We especially like the network scanning, printing and
faxing features. Our salesman Kevin made the whole experience very satisfying.
Kevin listened to what our needs were and responded with a proposal answering
all our questions. This was a very large expense for us as a small company, but
it has proven to save us time and money. I wholeheartedly recommend the team at
Xerox.”
Jerry Becker
Vice President
D&D Engineering
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“We at Western Commercial Bank have been satisfied Xerox customers for several
years now. We are very happy with our copiers and the support they provide for
our equipment. We would highly recommend Xerox to any company considering their
equipment.”
Juanita Potts
Executive Assistant
Western Commercial Bank
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“Dear Remy,
I'm just writing you this letter of thanks because you've clearly gone above
and beyond in helping to ensure that I am a satisfied Xerox customer. I chose
a Xerox machine when I opened my law office because I believed that the right
equipment coupled with the right service would allow me to focus on my business
and not my office equipment. All the way through the purchase and set up process
you've gone above and beyond the call of duty. You have been truthful, prompt,
a smart problem solver and made yourself available whenever an issue popped up
to ensure that things went smoothly.
I find that my faith in Xerox was well placed and believe a large share of credit
for that belongs to you.”
Bill Daniels
Owner
Bill Daniels Law Office, A Professional Corporation |